Project C.U.R.E. adopted the full Microsoft technology stack to move from mostly manual, disconnected processes to an integrated, data-driven operation. Key elements of the transformation: - **Dynamics 365** now sits at the center of operations, connecting assessment planning, financial tracking, supply chain management, volunteer scheduling, donor outreach, and project coordination in one system. - **Power Platform** automates repetitive tasks and supports data-informed decisions. Activities like processing receipts, shipments, invoices, and website leads now update in real time instead of taking days. - **Power BI** provides real-time dashboards that visualize impact by country, container value, volunteer engagement, delivery timelines, donor activity, and cost analysis. This data is shared with staff, volunteers, and donors to increase transparency. - **Microsoft Teams and Teams Phone** serve as the collaboration hub for 35,000 volunteers and staff, enabling secure document management, global coordination, and communication across warehouses, medical professionals, and field teams. The results are measurable: - Manual work dropped from about **80% to around 15%**. - Overall manual effort has been reduced by **65%**. - Container shipments increased by **20%**. With only **33 staff members** serving more than **135 countries**, these tools help Project C.U.R.E. manage complexity, reduce friction for the team, and extend the reach of every donated item and volunteer hour.

Project C.U.R.E.’s shift to Microsoft’s technology stack has led to clear, quantifiable outcomes across operations and impact. Operational efficiency: - Manual work has been reduced from about **80% to around 15%** of overall activity. - Overall manual processes have been cut by approximately **65%**. - Real-time updates for receipts, shipments, invoices, and website leads now happen instantly instead of taking days. Logistics and reach: - Container shipments have increased by **20%**. - In fiscal year 2024, the organization shipped a record **217 containers**. - Each container reaches an estimated **35,000 people**, which translates to **millions of people** served in a single year. Scale of operations: - Over **1 billion USD** worth of donated medical supplies and equipment shipped to date. - Operations in more than **135 countries**. - **Seven** U.S.-based distribution warehouses, each around **50,000 square feet**. - **Over 35,000 volunteers** contribute annually, and about **98%** of the work is done by volunteers. - **Six global health support programs** are currently in place. Human impact example: - In Ethiopia, clinics supported by Project C.U.R.E. went from treating **3–4 patients a day** to **45–50 patients a day** after receiving donated equipment such as X-ray and ultrasound machines. These metrics show how a relatively small full-time staff, supported by volunteers and modern technology, can reimagine how medical donations are managed and delivered at global scale.

Project C.U.R.E. is planning to build on its Microsoft foundation by introducing AI capabilities to make operations more efficient and support its mission of expanding access to basic healthcare. Planned AI use cases include: - **AI assistants for productivity and teamwork**: Helping staff and volunteers manage information, summarize data, and coordinate tasks more efficiently across programs and locations. - **Custom GPT agents for instant interaction**: Providing quick answers to internal questions about processes, data, and best practices, reducing time spent searching for information. - **AI-powered researchers and writers**: Supporting grant writing, reporting, and communications so teams can respond faster to funding opportunities and keep stakeholders informed with clear, data-backed narratives. - **HR-focused AI assistants**: Assisting with staff management tasks, such as onboarding, policy questions, and routine HR workflows. - **AI-enabled contract agents**: Speeding up legal and compliance checks on contracts and agreements, which is critical when working across many countries and partners. These capabilities, built with **Microsoft 365 Copilot** and **Copilot Studio**, are intended to enhance—not replace—the work of staff and volunteers. The goal is to free people from repetitive tasks, improve decision-making with better information, and help the organization continue to scale its impact in a structured, sustainable way.