Mountain Equipment Company gears up for better customer experience with Dynamics 365 | Microsoft Customer Stories
Retailers need reliable, real-time financial insight to make informed decisions and deliver better customer experiences. This customer story highlights how Mountain Equipment Company strengthened its finance operations with Dynamics 365 Finance, gaining clearer visibility, streamlined processes, and greater business agility. Read the story to see what's possible and contact Technology Plus to discuss how Dynamics 365 can support your organization's goals.
What prompted MEC to upgrade its ERP system?
MEC's legacy ERP system lacked integration, speed, and visibility, which hindered operational efficiency and inventory accuracy. This made it difficult for MEC to deliver seamless omnichannel experiences. The upgrade to Microsoft Dynamics 365 aimed to streamline operations and enhance oversight across its retail activities.
How has Dynamics 365 improved MEC's operations?
With Dynamics 365, MEC has improved efficiency and accelerated reporting. Financial reporting is now faster and more flexible, and transaction times at the point of sale have dropped by nearly 50%. The platform also provides real-time inventory visibility, allowing for proactive decision-making that enhances stock availability and reduces carrying costs.
What benefits has MEC seen from its loyalty program?
Since launching the loyalty program, MEC has observed that participating members spend, on average, 25% more. This increase highlights the value of having a well-integrated system that fosters strong customer connections and enhances engagement.
Mountain Equipment Company gears up for better customer experience with Dynamics 365 | Microsoft Customer Stories
published by Technology Plus
We are the Next-Gen Managed Service Provider built on blockchain technology.
Our performance is your success. Our passion is innovation. Our expertise is unmatched.
Our Mission
Our mission is to make your business better through technology.
We're not just another tech company, we are a think tank.
We’ve raised the standards in the technology industry and innovation is at the core of everything we do.
Our Vision
To be the world’s most cutting edge managed service company.
Successful in helping our customers apply cutting edge and new technology to solve their problems.
Successful in introducing this extraordinary technology to new customers.
We Focus On Developing The Next Era Of Technology
1 - We’ve built our business from the ground up to leverage blockchain technology to manage our clients and our data.
2 - We optimise the operations of your systems through machine learning experience, adaptive algorithms, and data-driven automation.
3 - What separates us from all other IT Service Providers? Our care & dedication to transforming your business for the future.
Leading And New-Age Technology Vendors
We collaborate with both leading and new-age technology vendors to ensure we are delivering cutting-edge solutions to our clients.
.png "Technology Plus")
Sign in with LinkedIn